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Frequently Asked Questions (FAQ)
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- PRICING
Where is your price list?
Island Groovin' specializes in customizing it's performance to perfectly fit the needs and tastes of each and every client. This is one of the reasons for our huge success. But because every event and every client is different, the size and configuration of the band also varies, as do the logistics of each venue. It would therefore be nearly impossible to print a price list to contain every possible combination of the many scenarios.
Because of these many factors that determine the price of a performance, we request that you call your entertainment coordinator for a quote. After learning more about your specific needs and requests, he/she will give you an exact quote that will be fair, reasonable and accurate.
- BOOKING THE BAND
How do we begin the booking process?
Contact your entertainment coordinator for an explanation of the process. He/She will take care of all your needs. Please also see the "Band Placement" section to get the most from our performance for you.
- SEE THE BAND LIVE
Where can we see the band perform live?
Because we customize our performance for each client, the band's size and configuration varies from event to event. Also, our schedule varies from week to week, and most of our performances are at private venues. Therefore, please contact your entertainment coordinator for a list of current public appearances for the band configuration that you are interested in.
- DEMOS BY MAIL
Can we get a demo by mail?
Please contact your entertainment coordinator for availability.
- BAND SIZE/CONFIGURATION
How do we know which size band is best for us?
Your entertainment coordinator has years of professional experience. This has given him/her an amazing expertise in knowing what would be perfect for you. Please call to let him/her know more about your event and your vision. He/She can then present some great suggestions and options for you.
- BAND PLACEMENT
Where should we put the band?
This will depend on the size of the band and the venue. Please see the "Band Placement" section. Please also contact us for the required dimensions of the band's performance area. We will be happy to discuss any options with you.
- VOLUME LEVEL
How can we be certain that the band will not be too loud?
This band is comprised of seasoned professionals that completely understand the importance of a comfortable volume level. We are very good at keeping the volume level at an appropriate level for every guest, especially during cocktails and mealtime. You will have no problem conversing while the music is playing. Our goal is for you to be extremely happy with ALL aspects of our performance.
- BAND'S LOGISTICAL NEEDS
What does the band need from us?
Please see the "Other Logistical Info" section.
- SOUND SYSTEM FOR USE
Will the band have a microphone and sound system available for us to use? Are there additional fees for this?
A sound system and microphone can almost always be provided. (Exceptions include venues that have no electricity, such as beaches and parks, and venues that strictly forbid the use of amplification.) The cost of the band often includes the sound system. However, additional fees may apply depending on the size of the sound system needed and the logistics of setting up the sound system at your event site.
- MASTER OF CEREMONIES
Will the band leader act as MC, making special announcements for our event?
This is often available upon request and there is usually no additional fee for this. Please contact your entertainment coordinator to discuss your specific needs and requests.
- BAND BREAKS
How many breaks does the band take?
Industry Standard allows for one 15-minute break during each hour of performance. However, as a courtesy, we eliminate one break. In other words, in a 4-hour booking the band will take three 15-minute breaks. In a 3-hour booking they will take two breaks. And so on.
- BREAK MUSIC
Does the band play CDs during their breaks?
Yes. We have a variety of CDs and we will play something that is perfectly fitting to the style and mood of your party.
- DEPOSITS / CONTRACTS
Do you require a deposit and contract? How much is the deposit and when is it due?
Yes, we require these items in order to lock-in the booking for you. Please your entertainment coordinator for specific details.
- CREDIT CARDS / PAYMENTS
Do you accept credit cards?
Please contact your entertainment coordinator for details.
- REFERRALS
Your band was absolutely great and we would like to give your number to someone. Is that OK?
Absolutely yes! We GREATLY appreciate (and encourage) you giving the number of your entertainment coordinator to others.
- ENTERTAINMENT COORDINATOR
Who is your entertainment coordinator?
Your entertainment coordinator is the person that referred you to our website. He/She is with the talent agency, event planner, caterer, entertainment representative, music coordinator, etc.. This person handles the pricing and booking process on our behalf.
- OTHER QUESTIONS
I didn't find my question on this list. Can I call you?
Absolutely! Never hesitate to call your entertainment coordinator with any questions or requests. He/She is happy to be of service any way possible!
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